Yes, we proudly offer international shipping to customers around the world. No matter where you are located, we’ll do our best to deliver your favorite vape products to your doorstep.
If you have any questions or concerns, our dedicated customer support team is here to assist you. Please reach out to us via our Contact Us page, and we’ll respond to your inquiries promptly.
To track your order, simply go to our Track Order Page and put in your order number and then you can see the information regarding your order.
If you wish to cancel or make changes to your order, please contact our customer support team as soon as possible. We’ll do our best to accommodate your request, but please note that once your order has been shipped, it may not be possible to make changes.
If you are not satisfied with your purchase and would like to initiate a return, please visit our Returns & Refunds page for detailed instructions on the return process. We strive to make returns as hassle-free as possible, and our customer support team is available to assist you throughout the process.
Delivery times may vary depending on your location and the shipping method selected during checkout. Typically, we aim to process and ship orders within 1-2 business days. Once shipped, domestic orders within the United States may take 3-7 business days, while international orders may take longer. You can track your package for real-time updates.
Yes, we stand behind the quality of our products. Many of the items available on our website come with manufacturer warranties. Please check the product description or contact our customer support team to inquire about specific warranties for the product you’re interested in.
Yes, we offer a satisfaction guarantee. If you are not completely satisfied with your purchase, please visit our Returns & Refunds page for information on our refund policy. We strive to ensure our customers are happy with their shopping experience at Top Vape Carts, and we’ll do our best to address any issues or concerns you may have.